Account deletion

Delete your BiteBalance account.

Request deletion from BiteBalance when you can sign in. If you cannot access the app, email the BiteBalance team instead.

In the app

Use the app when you can sign in.

1
Open Privacy & data

Open BiteBalance, sign in, and go to Account → Privacy & data.

2
Choose Delete account

Select Delete account and complete recent verification when requested.

3
Watch for an update

We’ll email you when the request is complete or if we need anything else.

Cannot access the app?

Email us to delete your account.

Email support@bitebalance.net with the account email if one exists, sign-in method, platform when relevant, and a clear request to delete the account and the app data that can be removed.

Do not email passwords, one-time codes, access tokens, raw health exports, or private medical documents.
What will be removed

What account deletion covers.

After verification, BiteBalance deletes or de-identifies eligible data linked to the account and confirms request status by email.

Account and identity

Profile, account access, linked sign-in methods, app account state, and eligible identity records.

App records

Nutrition logs, hydration entries, saved foods, recipes, reviews, weight/profile details, goals, preferences, optional synced health data, and account-linked settings.

Records with exceptions

Catalog submissions, barcode corrections, support messages, screenshots, beta access records, and moderation records may be deleted, de-identified, or retained when needed for safety, abuse prevention, disputes, or legal obligations.

Timing and retention

BiteBalance aims to confirm requests submitted from this page within 7 days and complete eligible deletion within 30 days after verification unless legal, security, fraud-prevention, dispute, enforcement, or backup requirements require more time. Backup copies are isolated from active use and expire through the backup lifecycle.

After your request

What happens next

Before deleting account data, we may ask you to confirm that the account is yours.

01

We verify the request

Send the request from Account → Privacy & data, or use email when you cannot open the app. We may ask you to verify again.

02

We review what can be removed

We delete or de-identify account data covered by the request while keeping any records required for the reasons explained above.

03

We send an update

We’ll email you when the request is complete or if we need anything else.